Privacy Policy

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Effective Date: July 4, 2025
Last Updated: July 4, 2025

This Privacy Policy explains how U‑SwitchNSave.com (“we,” “us,” “our,” or “the Company”) collects, uses, discloses, and safeguards your information when you visit our website https://u-switchnsave.com, use our services, or submit personal information through our forms, including the Bill Buster program.

By accessing or using our website, you consent to the practices described in this policy.

We collect only the information necessary to provide you with accurate quotes and connect you with TV and internet service providers.

We may collect:

• Personal Information: Name, phone number, email address, street address, zip code.
• Billing Information: Uploaded photos or PDFs of your current TV/internet bill.
• Device Information: IP address, browser type, operating system, and approximate geolocation (non-identifiable).
• Cookies and Tracking Data: We use cookies to enhance user experience (see Section 6).

We use your information for the following legitimate purposes:

• To provide you with quotes or service comparisons from authorized providers.
• To contact you regarding your inquiry or request.
• To verify service availability in your area.
• To fulfill service-related communications.
• To analyze and improve website performance and user experience.

We do not:

• Sell your information to third parties.
• Spam your inbox.
• Enroll you in marketing campaigns without consent.

We take data security seriously and employ physical, technical, and administrative measures to protect your information.

• Form submissions and uploads are encrypted during transmission using HTTPS (SSL).
• Files are stored using secure platforms such as Google Drive and Tally.so, which are encrypted at rest.
• Only authorized personnel have access to submitted customer data.
• Sensitive files (such as bill uploads) are retained for no longer than 30 days unless otherwise required by law.

Although no online system is 100% secure, we follow best practices to protect your privacy.

We only share your information:

• With authorized TV/internet service providers for the purpose of fulfilling your quote or service request.
• When required by law, regulation, subpoena, or legal process.
• With your express consent.

We do not sell or rent your data to marketing firms, mailing lists, or unaffiliated third parties.

We do not knowingly collect or store information from anyone under the age of 18. Our services are intended for adults only.

If you believe your child has submitted data to us, please contact us immediately at support@uswitchandsave.com so we can delete the information.

We use cookies and basic analytics tools to:

• Understand how users interact with our site
• Track visitor counts, time spent on pages, and device types

You can disable cookies in your browser settings. We may use tools such as:

• Google Analytics
• Meta Pixel
• Tally.so form tracking

These tools may collect non-identifying data such as device type, IP address, and browsing behavior. No personally identifying data is collected unless you submit it through a form.

You may:

• Request access to the personal information we hold about you
• Ask for corrections or updates
• Withdraw consent at any time
• Request deletion of your data

To exercise your rights, email support@uswitchandsave.com with the subject “Privacy Request.”

We only contact you in response to:

• Your inquiry or quote request
• Confirming a submitted form or upload
• Follow-up on a service request (one time)

You will not receive marketing emails, spam, or unsolicited calls unless you give us explicit permission. We do not auto-enroll customers in recurring contact lists.

We may utilize secure third-party tools to process or store your data:

• Google Drive & Google Forms (CCPA/GDPR compliant)
• Tally.so (form builder with encrypted data storage)
• Local databases for internal use only

These third parties have their own privacy policies, which we adhere to when using their platforms.

We retain:

• Uploaded bills or documents for no longer than 30 days
• Basic contact information (name, phone, zip code) for up to one year for customer service, unless deletion is requested

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last Updated” date. If the changes are significant, we may notify users via email or site banner.

If you have any questions, requests, or concerns related to privacy or this policy, contact:

U-SwitchNSave.com
Email: support@uswitchandsave.com
Phone: 1-833-997-1940